Register    Login    Search    Articles & downloads     Who We Are    Donate    Jaylach Free Sites

Board index » Technical Forums » What is it & How do I do things?




Post new topic Reply to topic  [ 11 posts ] 
Author Message
 Post Posted: Fri Jun 08, 2012 1:49 am 
 
Have a question about the program of Microsoft Security Essentials for one of my laptop which is Toshiba Satellite A210 PSAFGC-MS908C which is AMD Turion 64 x2 and the operating system is Microsoft Vista. Now when I see the site of Microsoft Security Essentials and not sure which one to click for download? There are two downloads to choose with one -- enus\amd64\mseinstall.exe and other is enus\x86\mseinstall.exe. Can you tell me which is the right file to download and install it in my laptop.

Thank you,

John


Top 
  
Reply with quote  
 Post Posted: Fri Jun 08, 2012 6:08 am 
Offline
Site Admin
User avatar

Joined: Tue Apr 10, 2012 9:48 pm
Posts: 2946
Location: New Jersey
You want to download the amd64 for 64 bit *if* you are running the 64 bit version of Vista.
Right click on Computer from the Start Menu and select properties. That will tell you f you are using a 32 bit (x86) or 64 bit version of Windows.

Be sure to review this checklist/FAQ: http://experts.windows.com/w/experts_wiki/89.aspx

-steve

_________________
stephen boots
Microsoft MVP 2004 - 2020
"Life's always an adventure with computers!"


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Jun 10, 2012 10:11 pm 
 
Sorry that I did not get back to reply sooner. Anyway want to say thanks to Stephen about right-click on Computer and show me the properties that I have 32-bit Operating System of Windows Vista. So that mean I download the file with enus\x86\mseinstall.exe from the site of Microsoft Downloads. Is that correct?

Thank you again,

John


Top 
  
Reply with quote  
 Post Posted: Sun Jun 10, 2012 10:27 pm 
Offline
Fearless Leader
User avatar

Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
Actually, you shouldn't be having to chose anything. It should be automatically detected - all you have to do is click download. Go to this link: www.microsoft.com/securityessentials.

_________________
Patty MacDuffie
Computer Haven Administrator

Live Long and Prosper
Mr. Spock


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Jun 10, 2012 10:36 pm 
Offline
Site Admin
User avatar

Joined: Tue Apr 10, 2012 9:48 pm
Posts: 2946
Location: New Jersey
Yes, download the x86 version.
As Patty noted, the official download page will automatically detect your OS -- if you access it in Internet Explorer. In some other browsers, you need to make the language/OS version selection yourself. And please do review that checklist I provided a link to in my last post. Following it will insure a successful experience.
-steve

_________________
stephen boots
Microsoft MVP 2004 - 2020
"Life's always an adventure with computers!"


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Jun 10, 2012 10:37 pm 
Offline
Resident Geekazoid Administrator
User avatar

Joined: Wed Mar 21, 2012 5:09 am
Posts: 9438
Location: The state of confusion; I just use Wyoming for mail.
And make SURE to uninstall any other anti virus software that you may have before installing Security Essentials.

_________________
Image
Free sites from jaylach.com
I NEVER forget... I just remember late.


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Jun 10, 2012 10:43 pm 
Offline
Fearless Leader
User avatar

Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
Nice checklist, Steve - but gosh, it sure makes a simple operation complicated! All I have ever done on the many dozens of installs I've done on folks machines is uninstall the prior AV program. I've never had a failed install or even a hiccup.

I'm not saying the checklist is a bad idea. Honestly though, I prefer to just do the simple and resort to the more complex if an issue arises. That's just me.

[Gosh, I feel like I'm sounding cranky today - is that just getting old? :roll: ]

_________________
Patty MacDuffie
Computer Haven Administrator

Live Long and Prosper
Mr. Spock


Top 
 Profile  
Reply with quote  
 Post Posted: Mon Jun 11, 2012 6:27 am 
Offline
Site Admin
User avatar

Joined: Tue Apr 10, 2012 9:48 pm
Posts: 2946
Location: New Jersey
LOL! Yes, we are getting old. And that check list is extensive, but if the average person abandons after the first few sentences, they've still gotten the gist of what needs to be done before they install. The number of failures we see due to people not removing conflicting antivirus software (full and trial versions) or not having updated Windows via Windows Update...many. :-)

-steve

_________________
stephen boots
Microsoft MVP 2004 - 2020
"Life's always an adventure with computers!"


Top 
 Profile  
Reply with quote  
 Post Posted: Mon Jun 11, 2012 11:27 am 
Offline
Fearless Leader
User avatar

Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
I know, Steve. That's the difference between working the forums and working the field. Folks don't go to the forums to report that they had a super easy install with no issues. <g> Since you see all the problems, let me assure you that the greatest (huge!) majority of users of Microsoft Security Essentials have no issues. :)

_________________
Patty MacDuffie
Computer Haven Administrator

Live Long and Prosper
Mr. Spock


Top 
 Profile  
Reply with quote  
 Post Posted: Mon Jun 11, 2012 4:58 pm 
Offline
Site Admin
User avatar

Joined: Tue Apr 10, 2012 9:48 pm
Posts: 2946
Location: New Jersey
I am totally in agreement with you, Patty. The vast majority of users have no issues at all with MSE. Those that do, however, would have avoided issues had they reviewed the FAQ.

I think you make a good point in that I may want to have a short checklist/FAQ and also the longer, more detailed FAQ. :-)
-steve

_________________
stephen boots
Microsoft MVP 2004 - 2020
"Life's always an adventure with computers!"


Top 
 Profile  
Reply with quote  
 Post Posted: Tue Jun 12, 2012 1:47 am 
Offline
Fearless Leader
User avatar

Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
OK. :)

_________________
Patty MacDuffie
Computer Haven Administrator

Live Long and Prosper
Mr. Spock


Top 
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
 
Post new topic Reply to topic  [ 11 posts ] 

Board index » Technical Forums » What is it & How do I do things?


Who is online

Registered users: No registered users

 
 

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:

Similar topics


Jump to: