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gmfry
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 Posted: Thu Jul 30, 2015 9:34 pm |
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| welcoming committee |
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Joined: Sun Apr 15, 2012 6:56 pm
Posts: 300
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I've had this problem in Windows 10 all during the preview builds and I sent feedback to Microsoft each time it happened. I was hoping this RTM version would correct the problem, but it hasn't. Some videos imbedded in Website stories (like in newspaper articles) play just fine, but on all YouTube videos that I've tried so far, I get only the sound over a black or blue screen. Where do I begin to look for a fix?
Gerry
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Gerry
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jaylach
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Posted: Thu Jul 30, 2015 9:49 pm |
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| Resident Geekazoid Administrator |
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Joined: Wed Mar 21, 2012 5:09 am
Posts: 9455
Location: The state of confusion; I just use Wyoming for mail.
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Have you installed the latest Flash Player? Youtube relies on it.
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Peter2150
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Posted: Thu Jul 30, 2015 11:30 pm |
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Joined: Sun Apr 15, 2012 5:52 pm
Posts: 970
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Also did you notice if you got an update for your video driver. I had my audio hosed by an update to my audio driver.
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gmfry
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Posted: Fri Jul 31, 2015 5:15 am |
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| welcoming committee |
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Joined: Sun Apr 15, 2012 6:56 pm
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jaylach wrote: Have you installed the latest Flash Player? Youtube relies on it. I didn't have to install it, Jay. It is integrated with IE in Windows 10. Any other guesses? No, Pete -- I didn't get an update for my video driver. Gerry
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Gerry
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gmfry
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Posted: Fri Aug 07, 2015 10:18 pm |
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| welcoming committee |
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Joined: Sun Apr 15, 2012 6:56 pm
Posts: 300
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I've been continuing my attempt to get video in either Internet Explorer 11 or Edge in Windows 10. Most videos give me only the audio with a black, gray or blue screen. No YouTube video that I've tried has played, but some imbedded videos in news stories do play. All videos play with picture using the Chrome browser, so that shows that my video driver (NVIDIA) is working -- I assume. I upgraded my wife's computer to 10 yesterday and all videos play as they should in IE and Edge on her computer, and they work on my daughter's computer also. I'm stumped.
Gerry
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Gerry
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MacDuffie
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Posted: Sat Aug 08, 2015 12:12 am |
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Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
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Gerry, go back to simple troubleshooting. Do a clean boot, or shutdown startup items - can't use msconfig to keep them from loading, but you can use Task Manager. Go to the startup tab of it, you can right-click and disable startup items, then reboot. See if there is any change.
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Patty MacDuffie
Computer Haven Administrator
Live Long and Prosper
Mr. Spock
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