Register    Login    Search    Articles & downloads     Who We Are    Donate    Jaylach Free Sites

Board index » Technical Forums » Security




Post new topic Reply to topic  [ 7 posts ] 
Author Message
 Post subject: MBAM Popup Error Message
 Post Posted: Sun Feb 04, 2018 10:01 am 
Offline
welcoming committee
User avatar

Joined: Fri Nov 30, 2012 12:47 am
Posts: 2399
Location: North Central Arkansas
Yesterday my subscription to Malwarebytes Premium automatically renewed for another year. Since that time, I keep getting (every few minutes) this popup message telling me that I am not fully protected because my Web Protection is off. But each time I try to turn Web Protection on, it tries to restart this protection but then it goes back off.

Any idea what is going on and how I can correct this problem? I purchased the Premium version to get Web Protection, but now it's not working (just like it doesn't work in the Free version). Thanks in advance....

_________________
BB
http://barrypatch.net


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Feb 04, 2018 11:54 am 
Offline
Site Admin
User avatar

Joined: Tue Apr 10, 2012 9:48 pm
Posts: 2944
Location: New Jersey
https://forums.malwarebytes.com/topic/2 ... nt-1211978

One solution in that thread -- download and install MBAM over itself.

-steve

_________________
stephen boots
Microsoft MVP 2004 - 2020
"Life's always an adventure with computers!"


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Feb 04, 2018 12:09 pm 
Offline
welcoming committee
User avatar

Joined: Fri Nov 30, 2012 12:47 am
Posts: 2399
Location: North Central Arkansas
sboots wrote:
https://forums.malwarebytes.com/topic/221176-web-protection-will-not-start/?tab=comments#comment-1211978

One solution in that thread -- download and install MBAM over itself.

-steve

Thanks, Steve......I don't know how you find those threads that fast, lol. It may be later in the day before I have the opportunity, but I will do as suggested......install MBAM over itself. Will let you know results.

_________________
BB
http://barrypatch.net


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Feb 04, 2018 2:31 pm 
Offline
Moderator
User avatar

Joined: Thu Apr 05, 2012 3:25 pm
Posts: 1916
Location: Pembrokeshire, South Wales, UK
I had this problem, apparently they'd had a problem, I downloaded their clean up tool which did the job brilliantly.

_________________
Joan Archer
http://crossstitcher.webs.com
Image


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Feb 04, 2018 3:26 pm 
Offline
welcoming committee
User avatar

Joined: Fri Nov 30, 2012 12:47 am
Posts: 2399
Location: North Central Arkansas
@ Steve & Joan - I just ran the cleanup tool (which installed MBAM over itself), and now I am fully protected to include Web Protection. Thanks to you both for your response.

_________________
BB
http://barrypatch.net


Top 
 Profile  
Reply with quote  
 Post Posted: Sun Feb 04, 2018 9:53 pm 
Offline
Site Admin
User avatar

Joined: Tue Apr 10, 2012 9:48 pm
Posts: 2944
Location: New Jersey
You're most welcome. ;-)

_________________
stephen boots
Microsoft MVP 2004 - 2020
"Life's always an adventure with computers!"


Top 
 Profile  
Reply with quote  
 Post Posted: Mon Feb 05, 2018 1:51 pm 
Offline
Moderator
User avatar

Joined: Thu Apr 05, 2012 3:25 pm
Posts: 1916
Location: Pembrokeshire, South Wales, UK
You're welcome, apparently they'd had some sort of problem on the Saturday, can't remember what it was now, they suggested the clean up tool if the rebooting didn't clear the problem getting Web Protection turning on.

Glad you're all sorted now.

_________________
Joan Archer
http://crossstitcher.webs.com
Image


Top 
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
 
Post new topic Reply to topic  [ 7 posts ] 

Board index » Technical Forums » Security


Who is online

Registered users: No registered users

 
 

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:

Similar topics


Jump to: