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 Post Posted: Sat Jun 17, 2017 1:57 pm 
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welcoming committee
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Since the latest update three problems have been noticed:

1. accelerometerst.exe won't load, "cannot find vcruntime140.dll. Reinstalling the program may solve the problem". No indication as to what program to reinstall, but I followed directions from several sites to uninstall and reinstall HP 3DriveGuard with no joy.

2. Windows Live Mail now automatically restarts after being shut down, sometimes two or three times before giving up.

3. My Samsung Galaxy S5 will not connect to the computer. Different cables tried, Developer Options > USB debugging turned on as per Verison directions. No luck.

Any ideas as to what to do?

Thanks.

Ron

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 Post Posted: Sat Jun 17, 2017 10:16 pm 
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Location: The state of confusion; I just use Wyoming for mail.
Sorry that I don't think that I can be of much help other than to relate that the accelerometerst.exe and phone issues are likely related. If you have 'Mobile Data Protection System or 3D DriveGuard System' installed start by re-installing those items. Look at possible downloads from HP.

accelerometerst.exe:
Purpose: accelerometerst.exe is a System Tray Applet from Hewlett-Packard Corporation belonging to Mobile Data Protection System or 3D DriveGuard System. accelerometerst.exe is a user invoked program and a normal part of PC operations.

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 Post Posted: Sun Jun 18, 2017 3:53 pm 
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Thanks Jay. I knew about the 3DDriveGuard System, but hadn't heard of the Mobile Data Protection System. I'll look into that.

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 Post Posted: Mon Jun 19, 2017 9:58 am 
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Windows Live Mail problem solved: control panel > programs and features > windows essentials > uninstall / repair > repair took care of the problem.

Still working on the runtime and phone issues.

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 Post Posted: Mon Jun 19, 2017 12:52 pm 
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Try this to fix the runtime error:

https://www.microsoft.com/en-US/downloa ... x?id=48145


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 Post Posted: Mon Jun 19, 2017 9:49 pm 
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dvair: Many thanks. The link given took care of the problem.

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