sboots wrote:
I just encountered this on an old laptop that is rarely used. I tried to get it updated before my wife took it with her for a trip. Same issue. I gave up as it was late in the evening before her trip that she even told me she wanted to take the laptop with her....
The error generally means that there's a problem with the Windows Update catalog on the PC. The troubleshooter should fix it (didn't in my case or yours), but often requires manual efforts involving stopping the WU services, renaming the distribution folder, and then restarting the service -- followed by a painfully long rebuild of the WU catalog. I'm not sure when I'll get back to trying to resolve the laptop issue. I might simply do some surgery on that machine to remove an unused Vista partition (used to be dual boot) and simply upgrade to Windows 10....
Thanks for the response Steve. I'm going bugged-eyed reading about all the possible solutions, and some do look scary. If I find one that works for me, I will let you know.
Seems that many users have this problem after they have done a reinstall. Many blame the slowness on Microsoft serving the Windows 10 users at the expense of the Windows 7 users, i.e., Win 10 users get expedited, preferential treatment, lol.
I've been thinking about installing Win 10 on this computer, so that may also be what I end up doing.