I'm placing this in the advanced section because renaming system files is generally not a good idea.
That said, I'm in discussion with IBM Trusteer Rapport about a conflict their software is causing with another 3rd party piece of software I frequently use.
cf.
https://www-03.ibm.com/software/product ... er-rapportI got an email from them today asking me to rename some of their .sys files with an underscore in front of the filename to troubleshoot the issue, I've never heard of pre-fixing a file name with an underscore so I'm curious if the underscore serves some other purpose than the usual renaming of the ".sys" extension to ".old" when the file was simply to be ignored by windows?
For example:They asked me to rename "RapportCerberus00_00000.sys" as "_RapportCerberus00_00000.sys"
Fyi (1):
Renaming the files has appeared to resolve the conflict between software but the issue is not resolved until they get back to me with a "permanent solution" as the file renaming was meant only as a "temporary fix as part of their investigation".
Fyi (2):
I installed Rapport about 18 months ago after the debit card details of two of my bank accounts kept getting hacked... one was even hacked before I had the chance to use it!!
Both banks suggested I install Rapport and despite being told elsewhere I should probably avoid it (it was never explained why) I decided it couldn't make matters worse... anyway, it worked well until something changed last December when the 3rd party software suddenly slowed to a crawl, at first (and for a long time) I suspected .NET Framework because the 3rd party software relied on it and as .NET was updated so was the programme.
Occasionally, after fresh installs of Windows 7 I'd get brief glimpses of everything working well, it just never occurred to me that the issue was Rapport... more so because even though I'd disable Rapport from the Start Menu context option to Disable/Turn Off Rapport the issue would continue.... I mean, if it's disabled/turned off... how can it be responsible??
Anyways, the prefix underscore?... is it just another way of a command line "rem" or does it serve another purpose?