Register    Login    Search    Articles & downloads     Who We Are    Donate    Jaylach Free Sites

Board index » Technical Forums » Programs (Applications)




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: Outlook 2016 died...
 Post Posted: Mon Dec 26, 2016 1:02 am 
Offline
Resident Geekazoid Administrator
User avatar

Joined: Wed Mar 21, 2012 5:09 am
Posts: 9435
Location: The state of confusion; I just use Wyoming for mail.
Issue is already fixed but thought it may help someone if I posted the method.

I had Outlook open on my Taskbar while playing a game. The game crashed to where I had to re-start with Outlook still open. On a re-start Outlook refused to open. It would open the splash screen but just sit there forever 'processing'.

The fix was actually quite easy. I opened my Control Panel then Programs and Features. From there I right clicked on Office and selected to 'change'. I had two options; Quick Repair and On-line Repair. I tried the Quick Repair first but it did not resolve the issue. I then tried the On-line Repair and all is fine including my PST file still being intact.

The difference between the two repair methods appears to be that the Quick Repair will only replace files that are detected as being corrupted. The On-line Repair pretty much re-installs Office 365/2016 to the point that you have to confirm your account but it does not mess with with the active PST file or email account log-on. In other words after the repair everything was exactly as it was before the issue. :)

_________________
Image
Free sites from jaylach.com
I NEVER forget... I just remember late.


Top 
 Profile  
Reply with quote  
 Post subject: Re: Outlook 2016 died...
 Post Posted: Mon Dec 26, 2016 9:04 am 
Offline
Fearless Leader
User avatar

Joined: Wed Mar 21, 2012 5:42 am
Posts: 2819
Next time something like that happens, try opening in (Outlook) Safe Mode. From a run box, run outlook.exe /s. Not sure it would fix this, but it might. Likely repair was the right option.

_________________
Patty MacDuffie
Computer Haven Administrator

Live Long and Prosper
Mr. Spock


Top 
 Profile  
Reply with quote  
 Post subject: Re: Outlook 2016 died...
 Post Posted: Mon Dec 26, 2016 7:00 pm 
Offline
Resident Geekazoid Administrator
User avatar

Joined: Wed Mar 21, 2012 5:09 am
Posts: 9435
Location: The state of confusion; I just use Wyoming for mail.
LOL! Hopefully it won't happen again. :mrgreen: From now on I'll just try to remember to shut down Outlook when I play the game. The game is REALLY old (Zuma Deluxe) and crashes often in Win 10.

_________________
Image
Free sites from jaylach.com
I NEVER forget... I just remember late.


Top 
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
 
Post new topic Reply to topic  [ 3 posts ] 

Board index » Technical Forums » Programs (Applications)


Who is online

Registered users: No registered users

 
 

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:

Similar topics


Jump to:  

cron