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chasbox
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Posted: Tue Jan 31, 2017 2:08 pm |
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welcoming committee |
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Joined: Sun Apr 15, 2012 12:37 am Posts: 465
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My brother has a Win 10 laptop using Outlook 2003 for email. As do I. When he opens an email with banners and illustrations such as utility bills or from his car dealer the email opens 2x smaller than normal. Doesn't happen in the just text type Emails.
When he forwards the small emails to me, I open them and they are normal size. Any idea why this happens and how to fix
_________________ To all current duty personnel and veterans of the American armed forces. Thank You
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MacDuffie
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Posted: Tue Jan 31, 2017 4:00 pm |
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Fearless Leader |
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Joined: Wed Mar 21, 2012 5:42 am Posts: 2819
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I don't know, and I hate answers like I'm about to give you - but, I wouldn't be using Outlook 2003 to open email of any kind. It's 14 years old! He'd be safer to use a webmail client than that, if he didn't want to upgrade Office. I don't know what his operating system is, but the Mail client in Windows 7 or 10 should also work.
_________________ Patty MacDuffie Computer Haven Administrator
Live Long and Prosper Mr. Spock
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chasbox
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Posted: Tue Jan 31, 2017 5:13 pm |
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welcoming committee |
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Joined: Sun Apr 15, 2012 12:37 am Posts: 465
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Both he and I have Win 10 with OL 2003. I know it's not the safest. He will probably go to some version of Office sometime. Just trying figure out why his email shows smaller than mine. We both bought stand alone OL2003 disks way back when
_________________ To all current duty personnel and veterans of the American armed forces. Thank You
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jaylach
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Posted: Tue Jan 31, 2017 9:30 pm |
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Resident Geekazoid Administrator |
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Joined: Wed Mar 21, 2012 5:09 am Posts: 9484 Location: The state of confusion; I just use Wyoming for mail.
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MacDuffie
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Posted: Tue Jan 31, 2017 10:37 pm |
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Fearless Leader |
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Joined: Wed Mar 21, 2012 5:42 am Posts: 2819
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Have him hover over one of these, or click on it and hover, then hold down his CTL key and use his mouse's scroll wheel and scroll upwards. If that brings it up to the correct size, select a different email, then come back to the one he just zoomed in on. Does it retain the setting?
What is the size of his screen? Don't forget that text will simply reflow, html cannot.
_________________ Patty MacDuffie Computer Haven Administrator
Live Long and Prosper Mr. Spock
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chasbox
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Posted: Wed Feb 01, 2017 10:33 am |
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welcoming committee |
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Joined: Sun Apr 15, 2012 12:37 am Posts: 465
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jaylach wrote: Possibly a DPI setting? He has a very high resolution. The slide bar is at 350% MacDuffie wrote: Have him hover over one of these, or click on it and hover, then hold down his CTL key and use his mouse's scroll wheel and scroll upwards. If that brings it up to the correct size, select a different email, then come back to the one he just zoomed in on. Does it retain the setting?
What is the size of his screen? Don't forget that text will simply reflow, html cannot. He has a 15.6 screen. You can use Control/wheel or Control +/- Switching between Email the zoom stays Both work until you get out of OL. Then it's back to small. Don't know about reflow.
_________________ To all current duty personnel and veterans of the American armed forces. Thank You
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MacDuffie
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Posted: Wed Feb 01, 2017 11:30 am |
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Fearless Leader |
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Joined: Wed Mar 21, 2012 5:42 am Posts: 2819
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Reflow is what happens in Notepad when you turn on Word Wrap and you've got long lines of text. You can change the size of the window and the text will "re-flow" to fit your window. Same in Outlook when you're dealing with plain text.
_________________ Patty MacDuffie Computer Haven Administrator
Live Long and Prosper Mr. Spock
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chasbox
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Posted: Wed Feb 01, 2017 11:37 am |
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welcoming committee |
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Joined: Sun Apr 15, 2012 12:37 am Posts: 465
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MacDuffie wrote: Reflow is what happens in Notepad when you turn on Word Wrap and you've got long lines of text. You can change the size of the window and the text will "re-flow" to fit your window. Same in Outlook when you're dealing with plain text. Ok Thanks Patty
_________________ To all current duty personnel and veterans of the American armed forces. Thank You
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chasbox
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Posted: Sat Feb 04, 2017 1:25 pm |
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welcoming committee |
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Joined: Sun Apr 15, 2012 12:37 am Posts: 465
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My bro and I installed Office 10 Pro on his win 10 laptop yesterday. ( That's what he wanted, Office 10) Today I moved the Personal folders from OL 2003 to OL 2010. Everything he wanted went over and is working fine
_________________ To all current duty personnel and veterans of the American armed forces. Thank You
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MacDuffie
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Posted: Sat Feb 04, 2017 1:37 pm |
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Fearless Leader |
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Joined: Wed Mar 21, 2012 5:42 am Posts: 2819
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Great!
_________________ Patty MacDuffie Computer Haven Administrator
Live Long and Prosper Mr. Spock
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JoanA
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Posted: Sat Feb 04, 2017 4:59 pm |
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Moderator |
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Joined: Thu Apr 05, 2012 3:25 pm Posts: 1916 Location: Pembrokeshire, South Wales, UK
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Love the new Avatar Patty.
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MacDuffie
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Posted: Sat Feb 04, 2017 7:52 pm |
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Fearless Leader |
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Joined: Wed Mar 21, 2012 5:42 am Posts: 2819
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Thanks, Joan. Hit another all-time low on weight yesterday, when I took that.
_________________ Patty MacDuffie Computer Haven Administrator
Live Long and Prosper Mr. Spock
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